
Recommended
by
Building Inspectors Nationwide
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All
items are shipped by United
Parcel Service (UPS). We will use the
United States Postal Service (USPS) to ship to PO Boxes.
Depending on your proximity to South Florida,
our standard free shipping may take one to eight days. Contact
us if you need it shipped faster. Once your order has shipped,
we will e-mail you a confirmation. Orders
shipped
by UPS will include a tracking number which can be monitored
through www.ups.com.
- Florida residents
will have 7% state sales tax added.
- We
only ship to United States addresses.
- We
are not responsible for UPS or USPS shipping delays.
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Information you provide to us will be used for order processing
and customer service. We will not sell your information to third
parties. Privacy rights for information you provide in our online
store is covered by Pay
Pal's Privacy Policy.
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Online
orders are processed through Pay Pal. PayPal automatically encrypts
your confidential information in transit from your computer
to theirs using the Secure Sockets Layer protocol (SSL) with
an encryption key length of 128-bits (the highest level commercially
available). Once your information reaches Pay Pal, it resides
on a server that is heavily guarded both physically and electronically.
Their servers sit behind an electronic firewall and are not
directly connected to the Internet, so your private information
is available only to authorized computers.
For
more info, view Pay
Pal's Security and Encryption policy.
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Policies
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We
accept payment in US Dollars by Visa, MasterCard, Discover,
American Express, Pay Pal account, check and money order. Credit
cards and Pay Pal are charged with
order. Checks and money orders must clear before items are shipped.
Online
Order: Use our secure online store to order with your
credit card or Pay Pal account. Our store is powered by PayPal
( www.paypal.com),
a world-leader in consumer online payments.
Mail
Orders: To pay by check or money order, print out your
shopping cart and send payment (add 7% sales tax in Florida)
to:
Smart Masonry Systems LLC
6681 Millstone Place
Highlands Ranch, CO 80130
Telephone
orders may be placed toll-free at
(800) 525-4744.
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Smart "T-Bolts," "Nuts" and "Windows" are guaranteed free of manufacturing defects and
will be replaced if such a defect should occur.
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Returns must include all original packaging,
materials, documentation, and a copy of your invoice. Please include
a letter of explanation with your address and phone number so we
know what you are returning, why you are returning it, and whether
you would like an exchange or a refund. Please send your return
postage pre-paid to:
Smart Masonry Systems LLC
6681 Millstone Place
Highlands Ranch, CO 80130
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Thank
you for your business!
If you have any questions, please contact
us.
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